At EMIRU, we take pride in the quality and care we put into crafting our products. To ensure customer satisfaction, we encourage all customers to try a sample of our products before purchasing full sizes, especially if they are uncertain about what works best for their skin.
All Sales Are Final
Due to the nature of our products, we do not accept returns or offer refunds on any purchases. This policy ensures that all products delivered to our customers are fresh, safe, and unopened.
Exceptions
We stand by our commitment to excellent service. If we make an error with your order—such as sending the wrong item or incorrect quantity—please contact us within 3 days of receiving your shipment. We will promptly address the issue and either replace the incorrect item(s) or provide a refund.
Contact Us
If you have questions about your order or need assistance, please reach out to our customer service team at support@emiruskincare.com. We’re here to help and ensure you have a smooth experience with EMIRU.
Thank you for your understanding and for choosing EMIRU for your skincare needs!